You send the quote. Your competitor follows it up.
Your customer is still weighing it up and comparing. Whoever calls first gets the order. LeadReply makes sure that is you — through your own team where it matters, automatically by email or WhatsApp where it does not.
- Connected to the system you already use
- Live in three weeks
- We stay on after the build
From: LeadReply
07:30
Good morning Sanne, these are your three warmest quotes
One tap is enough. It lands in your system by itself.
Bakker Installatie · Heat pump with buffer tank
€ 14,850
quiet for 6 days
The De Wit family · 10 kWh home battery
€ 8,200
quiet for 9 days
Garage Veldhuis · Three charging points
€ 6,400
quiet for 12 days
This is how it lands in your own system
- Tap one of the buttons above.
One quote of € 14,850 sinks under eight new ones over three weeks and is finally signed with someone else.
You call anyway.
Example. Step through the moments yourself — the pile grows, the quote does not.
Sound familiar?
This is how an order gets lost. Without anyone doing anything wrong.
Monday
The quote goes out.
Good conversation, the customer is keen. You have a good feeling about it.
Wednesday
The work piles up.
Customers at the counter, the phone keeps ringing. Following up moves to tomorrow.
Next week
It sinks into the pile.
New quotes come in. You know something is out there, just not what comes first.
Three weeks on
You call anyway.
“We signed last week.” With the company that did call.
The painful part is that you only hear about it once it is too late. And this does not happen once — it happens every week.
What it costs you
You cannot see the leak. Until you start counting.
Add up every quote that is open right now. At most companies that is more than a good salesperson turns over in a year — and nobody knows which customer is up today.
Every quiet day costs you the order.
A customer who has just had a quote is warm. After a week they are comparing, after two they are gone. Speed wins, not the lowest price.
You do not know what is open.
You can feel there is money sitting there. You just cannot point at it. That feeling comes home with you.
One colleague follows up. The rest do not.
There is always someone who picks it up. Until they go on holiday — then it all stops.
What is sitting open at your company?
Set your number of quotes per month and your average quote value. The rest is one assumption: how much still gets signed once someone follows up.
Five per cent is a cautious assumption, not a promise: it is the share of your open quotes that still gets signed once someone follows up. In the call we put your own numbers in, even if they come out lower.
It is not you
And it is not your team either.
Your people want to. They are busy with today's work, and nothing tells them: this customer first, and today. So you try everything. It works for a week, and then the pile is back.
A list in a spreadsheet
Right on Monday. Out of date by Wednesday.
A reminder in the system
Clicked away. Among a hundred other alerts.
The Monday meeting
By then last week's quote is a week cold.
Putting someone on the phone for two days
The pile is gone. In a month it is back.
The difference
From hoping someone calls to knowing it happens.
Now
- Quotes disappear into your system
- Follow-up happens when there is time
- You guess how much is open
- You only hear about it once it is too late
With LeadReply
- Every morning the warmest customers are at the top
- Called or messaged within a few days
- You see exactly what is open
- You know the same day
You work the way you always have. LeadReply watches the clock.
There is nothing new to learn and nobody has to log in anywhere. The only difference is that every morning something tells you who needs a call.
You set the rules
Your team where it counts. LeadReply for the rest.
The big jobs you want to handle yourself. The small ones you do not want to lose. So you combine the two: you decide where the line sits. The amount, the number of messages and the timing are yours to set — and to change when they no longer fit.
Quotes above the line you set go to your salesperson first; below it, LeadReply follows them up itself.
Move the line and watch the same quote take the other route.
Example. The names and amounts are made up; the line is yours to set.
Say, above € 15,000
01 Your salesperson first, LeadReply after
Above the amount you pick it stays people's work — with a safety net underneath.
- Your salesperson gets the customer in their morning email and calls.
- Still quiet after that? Then LeadReply sends a personal message.
- Customer replies? It goes straight back to your salesperson.
02 Below it, LeadReply follows up itself
Below that line it would otherwise be left. Not any more.
- The customer gets a message by email or WhatsApp at the right moment.
- In your tone of voice and under your own name.
- If they reply, it goes to the right colleague.
- Hi Eva, last week you received our quote for the home battery. Shall I book a moment to come round? Tuesday or Thursday still works.
Peace of mind for the owner
You know what is open again. Every morning.
No more nagging feeling that something is out there — you simply see it. What is open, who called, and what was signed afterwards, per salesperson and per week. Old quotes get cleared in one go, and every Monday you get a short summary: three numbers that matter, not a report.
- € 1.04m
- Open
- 64
- Followed up this week
- € 38,200
- Signed after follow-up
- 17
- Meetings booked
Heads-up212 quotes have been open for more than 30 days, 4 have no salesperson.Clear them out
| Salesperson | In the email | Followed up | Open value |
|---|---|---|---|
| Sanne | 8 | 7 | € 312,400 |
| Ruben | 8 | 5 | € 188,900 |
| Lotte | 6 | 6 | € 104,750 |
| Mark | 4 | 1 | € 61,300 |
Who it works for
Recognise your trade? Then you recognise the leak.
Wherever a quote is worth thousands and the customer takes time to think, the same thing happens. Only the moment after the quote is different.
Heat pumps, solar and home batteries
The customer asks three companies for a quote and weighs up subsidies and payback time. Whoever takes that doubt away first gets the order.
- The moment that counts
- The survey at the customer's home.
Connected to your CRM or installation software
Furniture and interior retail
The shop is full. Following up moves to tomorrow. And to the day after.
- The moment that counts
- The showroom visit or the measuring-up.
Connected to LogicTrade, for instance
Kitchens, bathrooms and window frames
Large amounts and a partner who has a say. After the quote it stays quiet for weeks — that is where it goes wrong.
- The moment that counts
- The second appointment in the showroom.
Connected to your ERP or quoting tool
Charging points and installation work
Plenty of enquiries through your website. Too many to call, too valuable to leave.
- The moment that counts
- A photo of the meter cupboard, then scheduling.
LeadReply follows up the small quotes itself
Not on the list? The question is not what you sell, but whether days pass between the quote and the signature.
Straight answers to the questions everybody asks.
My team will never use this.
Customers will find it pushy.
Will it work with my system?
Is it safe with customer data?
Who builds it
Not a tool that gathers dust. A team that stays.
STAIBL has spent more than three years building systems that companies use every day. For over a hundred companies across ten sectors, with a fixed team of four. Whoever sits at the table builds it too. And once it is live, we stay.
Where a lot of advisers get stuck in theory, Stan just does it.
Another quote goes out today. Who follows it up?
Half an hour with your own numbers. We look together at what is open at your company, and you get a straight answer on whether this is worth it. You will be speaking to Stan, one of the owners.